graphic designer

director of accounting

Sky River Casino

Typical day at Skyriver is everyone showing up and arguing over sections. As the day goes on and the night gets busier things depending on the management team starts to flow. Something I learned at Skyriver Casino was that your boss and HR are never there to help you they care about themselves  and what may help them with not having to deal with a miscommunication. My manager was never a person who should have been in charge of leading. He is always out to get you and his “my way or the highway” attitude. When it came to asking for help he would either make you feel dumb or tell you to figure it out on your own but ultimately get mad or “petty” about how you handled the situation. I could go on and on about how HR and management do wrong by their employees but I’ll keep it short from being there since the beginning and watching everything unravel I have a lot to say. The hardest part about my job would have been chaos coordinating. Everyone coming to you for answers and little over half the time having answers to questions. Trying my best to make sure people were getting help when they needed it and always being one of the senior employees that stepped up to make sure everyone could manage. Getting breaks was hard too; being a server on the floor we hardly had time for breaks. Another problem was instead of allowing people to train new employees that wanted to train the management would force people who didn’t want to train to do it. This was the BIGGEST issue with keeping new girls that caused a higher turnover rate within the department. Honestly the most enjoyable part about my job was the guests and most of my coworkers. I seen so many people in almost two years come and go that I made a lot of friends along the way. Honestly Skyriver has a lot of inside problems within the company all of which I seen first hand. Just like anywhere it has its ups and downs and I hope one day they can get it right but as I am still very much in contact with several people including management in different departments I don’t see that happening any time soon. 

So many unprofessional, selfish people in one place = a total disaster. The benefits could be better and more affordable. The schedule is all over the place every week, and the guy who does the schedule doesn't care! Goodluck getting that PTO. If you want to get breakfast/lunch/dinner at the cafeteria, the lady who gives you your plate will disrespect you if you ask for more (body shaming, rude). There are no lockers, just useless garment bags for dealers only (as of today).

We are writing to the suggestion box for a reason, and we don't want to be told just a "no." We want to feel comfortable in the workplace. We want to be sure that we made a good decision coming from our old casinos and risking everything. Don't let us regret that we made a huge mistake coming here. I understand it's a new casino, and we are just opened up. Still, on the other hand, why it's so hard for the higher management to accommodate basic needs (consistent schedules, affordable benefits, more training for the staff, etc.)? Most of you opened up other properties before and got 10+ years of experience. It's been six months since Sky River Casino opened up, but why are we still dealing with the BASIC stuff that makes most people hate their job?
You guys don't listen, and that's the problem! Communication is critical, but you need help getting it somewhere. 

What is the best part of working at the company?
High volume bar - very busy means higher than average tips. Company offers amazing benefits with very low cost contribution from medical/dental/vision/life ins /FSA and 4% matching 401k.  Uniforms and laundry service and free employee cafeteria. 

What is the most stressful part about working at the company?
Lots of rules and disciplinary points system for any sick days. 

What is the work environment and culture like at the company?
It’s a new casino and they are still working the kinks out. Management team is young. HR and Marketing make a big effort to keep employees engaged and feeling valued. 

What is a typical day like for you at the company?
Arrive
Park in secure employée parking lot 
Shuttle to the casino
Get uniform and dress for work
Punch in
Get bank from cashier
Arrive at designated bar
Serve customers
Clean up
Turn in bank
Punch out
Change
Shuttle to car
Go home

Although the people here are kind, there can sometimes be slackers in and out of your department that end up sliwing you down too. And, if you are ever sick, in a car crash, or vice versa, I wish you luck with PTO approval and your absence. Since this casino is under a federally seen tribe, meaning they have their own government and systems, all call/early-outs, with or without evidence give you fractions called 'Points' on your profile here, and the more consistent/constant your absence is, the higher they get until you've reached limit and are fired. I have a sickness and covid right now, and haven't been 2 months in the casino and am around 2-3½ points away from being terminated over something I cannot control, and something they see as a 'common flu'.

What is the best part of working at the company?
The best part of working for the company is learning about the department and the hands-on experience.

What is the most stressful part about working at the company?
Was stressful is that when you make a complaint, it just gets swept underneath the rug

What is the work environment and culture like at the company?
The environment is very toxic. The department that I worked they don’t have respect for culture at all unless it’s about themselves

What is a typical day like for you at the company?
Working there was like the worst experience ever I wouldn’t convince anybody to work there the owners don’t even know what’s going on in their own casino

What is the best part of working at the company?
The pay is fair, above average.

What is the most stressful part about working at the company?
The most stressful thing about working for sky river was the procedures only apply to certain people, and not all employees. 

What is the work environment and culture like at the company?
The environment is male dominated. Women are not appreciated and never promoted to shift supervisor. 

What is a typical day like for you at the company?
Gather dishes from the different kitchens, wash all dishes, sanitize dishes and change water frequently. When there are no dishes to wash, sweep, mop floors, empty trash, help in other departments.

Hiring process was very fast for attendant job but slow to start the job, I got hired on the spot during a hiring event. Pretty sure they hire lots of people in case they fall through during the background checks for the gaming license, which is required for all casino employees. The background check takes forever because they are so thorough and they even do an interview to approve/deny your gaming license. You don't get to start training or work until you get approved. Shifts include morning, afternoon, and night. Weekend availability is required. Management sucks, lots of people quit and always complain about how terrible they are. The pay is also bad. You make more working in fast food.

One of the most stressful jobs I’ve ever had. Underpaid, favoritism, bad management, toxic coworkers, & hostile environment. You’re not allowed to drink water because it looks unprofessional & will be threatened with a write up. If you’re a minute late you’re called in the office interrogated by management & will receive an attendance point. They hire people without a guard card license. Most of the people there are in their early twenties & still act like high schoolers. Best part of the job is free food that sometimes isn’t good. Turnover rates are extremely high with 80-100 people on one shift terminated or resigned in over a year I worked there, until I quit. 

Management as a whole needs major improvement concerning favoritism and not exactly open to criticism. Great location and aesthetic to the property. It’s pretty on the outside just behind the scenes not so much. Customers are more enjoyable than the employees. Feels like high school all over again. High turn over rate and rare room for growth. You would have to get on their good side to ever be considered for a promotion. Decent pay and benefits and no sick time. You will get points concerning calling in sick. Happy I’m not here anymore. 

What is the best part of working at the company?
The cafeteria and the people it's a great place to work at

What is the most stressful part about working at the company?
Don't have any but they can make it easier for some people to get to work like a shuttle

What is the work environment and culture like at the company?
It's awesome to work there the people are friendly

What is a typical day like for you at the company?
You feel like you're at home and you feel like you're with family

Top Job Titles	Average Salary
Graphic designer 1 salary reported	$33,415 per year
Director of accounting 1 salary reported	$127,593 per year

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